Dispatch and Delivery

Any pieces which are made-to-order will be sent out within 4 weeks. If you need something sooner, please get in touch and I'll see what I can do.

Bespoke/commission pieces, such as remodels and engagement rings take longer - the more time the better, so get in touch as early as you can!

Please note that designs may vary due to each piece being handmade. Please allow for these variations.

Returns

For any returns please get in touch as soon as you receive your order. Jewellery must in its original condition and packaging, jewellery must be unworn. Bespoke pieces cannot be returned. If changes need to be made due to purchasing the wrong size or style, you will be charged the appropriate resizing fee. The customer must return the jewellery by tracked courier at their own cost.

Repairs

I will repair any manufacturing fault at no cost within 6 months of the purchase date. Proof of purchase is required.

Manufacturing faults do not include: chipped, cracked or broken gemstones, broken chains, general wear and tear including rings that have bent out of shape or oxidised

If you would like any of the above repairs made, I can assess the damage and will let you know the cost before proceeding.

Looking after your jewellery

To ensure your jewellery is kept in the best condition store in a cool, dark place.
Try to keep your jewellery away from chlorine, salt water and the bath and shower! For more information, read our Care Instructions

Silver and Gold are organic materials and over time silver develops a natural patina; and may show discolouring. Clean your jewellery using a drop of dishwashing liquid in warm water and a soft toothbrush.

By using this website and making a purchase you agree with the above terms.